# Cloud Provider Guide #### Elestio supports 9 cloud providers across 100+ regions. Each provider has different features, pricing, and capabilities. --- #### Provider Comparison
FeatureNetcupHetznerAWSAzureScalewayVultrLinodeDO
Catalog deploy✓✓✓✓✓✓✓✓
CI/CD deploy✓✓✓✓✓✓✓✓
Volumes✗✓✓✓✓✓✓✓
Snapshots✗✓✓✓✓✓✓✓
Size downgrade**✓**Only If last upgraded without disk**✓****✓****✓**———
Firewall✓✓✓✓✓✓✓✓
SSL/Domains✓✓✓✓✓✓✓✓
--- #### Choosing a Provider ##### Use Netcup when: - You want the **best price/performance ratio** - You don't need block volumes or full snapshots - You may need to **downgrade** your instance size later - EU-based (Germany) is acceptable ##### Use Hetzner when: - You need **block volumes** for persistent storage - You need reliable **snapshots** and power management - You want a strong EU-based infrastructure (Germany, Finland) - Note: Hetzner does **not** support size downgrades ##### Use AWS when: - You need global reach (many regions worldwide) - You need size-downgrade flexibility - You're already in the AWS ecosystem ##### Use Azure when: - You need Microsoft cloud infrastructure - You need size-downgrade flexibility - You need specific Azure regions (e.g., `germanywestcentral`) --- #### Available Regions ```bash # See all regions for a provider elestio sizes --provider netcup elestio sizes --provider hetzner elestio sizes --provider aws elestio sizes --provider azure ``` ##### Common regions **Netcup:**
RegionLocation
`nbg`Nuremberg, Germany (EU)
`mns`Manassas, Virginia, USA
**Hetzner:**
RegionLocation
`fsn1`Falkenstein, Germany
`nbg1`Nuremberg, Germany
`hel1`Helsinki, Finland
`ash`Ashburn, Virginia, USA
**AWS:** `us-east-1`, `us-west-2`, `eu-west-1`, `eu-central-1`, `ap-southeast-1`, `ap-northeast-1`, and more. --- #### Specifying a Provider at Deploy Time ```bash elestio deploy postgresql \ --project 112 \ --name my-db \ --provider hetzner \ --region fsn1 \ --size LARGE-4C-8G ``` --- #### Size Downgrade Warning Attempting to downgrade on an unsupported provider (Hetzner, GCP) can **permanently block the service** and require Elestio support intervention. The CLI will automatically refuse downgrade requests on unsupported providers. **Only these providers support downgrading:** - Netcup - AWS - Azure - Scaleway --- #### Support Tiers Available on all providers:
TierMonthly CostResponse TimeChannel
`level1`Included48 hoursEmail
`level2`+$50/service/mo24 hoursPriority email
`level3`+$200/service/mo4 hoursDedicated engineer
```bash elestio deploy postgresql --project 112 --support level2 ```