# How Does Elestio’s Pricing Work?

Elestio offers a flexible cloud hosting platform that allows you to deploy and manage applications with ease. Unlike traditional cloud providers, Elestio's pricing is based on an **hourly billing system** with **prepaid credits**, providing transparency and control over your expenses.

---

## 1. Hourly Billing with Prepaid Credits

Elestio operates on an **hourly billing model**, meaning you are charged for every hour a service exists on your account.

- **Billing continues until deletion:** Shutting down or powering off a service does **not** stop billing.
- **Prepaid credits:** You must add prepaid credits to your account. The hourly costs are automatically deducted.
- **Service plan determines cost**: Pricing is fixed by the plan and does not depend on usage, traffic, or resource consumption.

---

## 2. Service Plans and Pricing

Elestio offers a variety of service plans to cater to different workloads. Each plan specifies the number of CPUs, RAM, storage, and the associated **hourly cost**.

##### Netcup Plans (Hourly & Monthly Approximate Cost)

<table id="bkmrk-plan-cpus-ram-storag"><thead><tr><th>Plan</th><th>CPUs</th><th>RAM</th><th>Storage</th><th>Hourly Cost</th><th>Monthly Cost\*</th></tr></thead><tbody><tr><td>NC-MEDIUM-2C-4G</td><td>2</td><td>4 GB</td><td>60 GB</td><td>$0.0219</td><td>$16</td></tr><tr><td>NC-LARGE-4C-8G</td><td>4</td><td>8 GB</td><td>100 GB</td><td>$0.0411</td><td>$30</td></tr><tr><td>NC-XLARGE-8C-16G</td><td>8</td><td>16 GB</td><td>200 GB</td><td>$0.0753</td><td>$55</td></tr><tr><td>NC-2XLARGE-16C-32G</td><td>16</td><td>32 GB</td><td>400 GB</td><td>$0.1534</td><td>$112</td></tr><tr><td>NC-3XLARGE-16C-64G</td><td>16</td><td>64 GB</td><td>600 GB</td><td>$0.2315</td><td>$169</td></tr></tbody></table>

\*Monthly cost is an approximation assuming continuous usage.

> Note: Pricing is **fixed per plan** and does **not** depend on traffic, CPU usage, or number of users.

---

## 3. Support Plans

Support plans are also **charged hourly** and can **change once a month**.

- **Support Levels:** Level 1 (Free), Level 2 ($50/service/month), and Level 3 ($200/service/month).
- **Minimum Period for Level 2 &amp; 3**:
    
    
    - For Level 2 and Level 3 support plans, you must keep your service for at least **two weeks**.
    - If you delete a service **within the first two weeks**, you will be charged a fee:
        
        
        - Level 2: $25
        - Level 3: $100
- Support plans provide features such as service support, high retention periods, automated Borg backups, snapshots, uptime guarantees, and priority assistance.

---

## 4. Billing Continuity

- **Hourly billing** continues regardless of the service power state.
- **Deleting a service** is the only way to stop charges.
- **Partial hours are billed as full hours**, ensuring predictable costs.

---

## 5. Cost Management Tips

1. **Choose the right service plan** – avoid over-provisioning.
2. **Track prepaid credits** – refill before running out.
3. **Delete unused services** – to stop hourly charges.
4. **Plan support subscriptions;** consider a minimum two-week period for Level 2 and 3 plans.

---

## 6. Conclusion

Elestio’s pricing model provides **flexibility, predictability, and control**. By understanding hourly billing, prepaid credits, service plans, and support plan rules, you can manage your cloud resources efficiently and avoid unexpected charges.

For detailed pricing and plans, visit the **<span style="color: rgb(230, 126, 35);">[Elestio Pricing Page](https://elest.io/pricing#pricing)</span>**<span style="color: rgb(230, 126, 35);">.</span>