# What type of support does Elestio offer?

Email and community support via our forum is available to everyone with our Test plan, with no SLA.

Staging Support plans offers a guaranteed response within 2 business days and priority queueing for support tickets, and email support.

Production Support plans offer a guaranteed response within 1 business day, highest priority queueing for support tickets, a dedicated customer success manager, and phone and email support.

  
<span style="color: rgb(230, 126, 35);">[Learn more about our support plans](https://docs.elest.io/books/services-dashboard/page/service-support-plans "https://docs.elest.io/books/services-dashboard/page/service-support-plans")</span>