Subcontractors & Sub-processors

A sub-processor is a third-party data processor engaged by Elestio who has or potentially will have access to or process Protected Data. Elestio engages different types of sub-processors to perform various functions as explained below

Elestio Infrastructure

Entity Purpose
Amazon Web Services

Elestio management services DNS, Disaster Recover, and Backups. Ireland (Europe)

Elestio management services Elestio Dashboard, Elestio API, Monitoring, Audit Logs. Ireland (Europe)

Hetzner Cloud

Backups, Monitoring, Audit Logs. Germany (Europe)

Customer Data 

Customer Data will stay in the region selected by the Customer but will be copied for backup purposes in another data center within the same region. Subcontractors don’t have logical access to data.

Entity Purpose
Amazon Web Services Infrastructure, Email delivery service
Digital Ocean
Hetzner Cloud
Linode Infrastructure
Vultr Infrastructure
Stripe Payment processor
Slack  Internal operational messaging
MX Route Email delivery service
Google Analytics Customer Analytics
PostHog Customer Analytics

Revision #8
Created 14 June 2022 13:53:55 by Joseph Benguira
Updated 15 April 2024 08:52:56 by Joseph Benguira