Search Results

To delete a service, ensure that termination protection is disabled then click on "Delete service" button in the top bar. There you must type or copy/paste the service name below to confirm the service deletion By default, deleted services will be kept for...

From the service overview, click on "Upgrade plan" on the support plan row to change your support plan: There you can switch to any other support plan While it's possible to change support plans, it's important to note this is only possible once every 30...

Click on Project dropdown and Create new Project 2. Project information - Give a name to your project - Give a description of your project - Give an email where you will receive all the technical information related to plan sizes, performance, and main...

All deployed services include a basic preconfigured SMTP service, useful for sending alerts and notifications from your service. This is free, but comes with a few limitations: You can only send transactional emails. Marketing emails are not permitted. A...

All billable resources are attached to a project. At the beginning of each hour, your resources will be billed and the hourly cost will be deducted from the project owner's balance. If your balance reach zero your services will be suspended and you won't be a...

Add money to your elestio balance You can easily add credits to your elestio account from your User Profile.1. Click on the User Icon to access your User Profile in the top left above the Main Navigation menu.2. Select the Add Credits tab.3. Enter the amount ...

Easily view, open or download your invoices in one place via your User Profile.Navigate to your User Profile via the user icon at the top left of the Dashboard above the Main menu.Select the Invoices tabInvoices are generated when you add credits to your accou...

Elest.io is a website owned by ELESTIO LIMITED, a company based in Ireland with its registered office at 66 Fitzwilliam Square, Dublin 2 D02 AT27, Company Registration Number 755058. We provide our users with access to certain tools that allow them to deploy ...

Elestio (“Elestio” / “We”) is aware that users of Elest.io and its related applications (“Users” / “You”) value their privacy. The purpose of this Privacy Statement is to provide You with relevant information regarding the use and disclosure of personal inform...

Elestio offers 3 levels of support.Our Level 1 Support plan is included for free with all deployed services.Levels 2 and 3 are recommended for important workloads where you need a guaranteed response time, longer backup retention, and priority support through ...

From the Dashboard, navigate to the Security tab and select the Show Options button to Manage SSH Keys.From here, you can add or remove SSH keys allowed on the server.Add an SSH keyClick on the Add key. Simply give your key a title and save!Deleting an SSH key...

To view a project's billing details, select Billing from the left menu, where you'll find a recap and details of all billable items.

Never worry about your elestio account balance running out or being too low anymore by using our auto refill option to automatically top it up.To Enable auto-refill. Select the Account tab from the left sidebar menu. Select the Payment Options tab. Toggle...

Read-only users are able to leave projects. 1. Select Members in the left menu2. Select the Leave Project icon to the right of the project you wish to leave

Want to invite someone to your team?To invite a member:1. Select Members from the Main menu on the left of the Dashboard2. Press the Add Member button3. Enter the member's email address and select their access level4. Press Send Invitation Admins are authoriz...

You can easily delete a member from your project when and if you need to.Only admins can delete other members.To delete a member:1. Select Members from the Main menu tab on the left of the Dashboard.2. Click on the user icon to the right of the user you wish t...

If you can’t afford for your database to be down for even a few minutes, a Multi-Master cluster is a great option to ensure high availability. A multi-master scenario means that one node can be taken offline (e.g. for maintenance or upgrade purposes) without ...

If you can’t afford for your database to be down for even a few minutes, you need a Multi-Master cluster to ensure high availability. This means that one node can be taken offline (e.g. for maintenance or upgrade purposes) without impacting availability, as th...

External backups are stored in your S3 bucket, so you own your backups directly. Elestio's external backup service is compatible with AWS S3 and any S3-compatible provider. To enable external backups from the service dashboard click on the Backups tab, then c...

From the service overview, you can open live logs with the "View app logs" button You can change the .env & docker-compose.yml configuration if you click on "Update config" button If you click on "Update Config" you will be able to edit the configuration...