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PTR Record Configuration

Accessing the Configuration

    Go to the Overview tab of your service dashboard.

    Locate the Manage PTR Record Configuration

    section.

    When the

    Click action type is managePTRrecord, the modal switches toManage PTR configurationRecord mode.

    image.png

    Steps

    1. Enter your domain (pre-filled if an existing PTR or CNAME is available).

    2. Create the following DNS records:

      • A record → Service IPv4

      • AAAA record → Service IPv6

    3. Verify propagation using the dnschecker links provided.DNSChecker.

    4. Click Update to apply changes.

    Provider-Specific Notes

    • DigitalOcean

      • The system will reboot after applying changes.

      • PTR updates may take a few hours due to DNS caching.

    • Scaleway

      • For SMTP servers, IPv6 may need to be disabled on the VM.

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