Cloud Provider Guide
Elestio supports 9 cloud providers across 100+ regions. Each provider has different features, pricing, and capabilities.
Provider Comparison
| Feature | Netcup | Hetzner | AWS | GCP | Azure | Scaleway | Vultr | Linode | DO |
|---|---|---|---|---|---|---|---|---|---|
| Catalog deploy | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| CI/CD deploy | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Volumes | ✗ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Snapshots | limited | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Size downgrade | ✓ | ✗ | ✓ | ✗ | ✓ | ✓ | — | — | — |
| Firewall | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| SSL/Domains | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Choosing a Provider
Use Netcup when:
- You want the best price/performance ratio
- You don't need block volumes or full snapshots
- You may need to downgrade your instance size later
- EU-based (Germany) is acceptable
Use Hetzner when:
- You need block volumes for persistent storage
- You need reliable snapshots and power management
- You want a strong EU-based infrastructure (Germany, Finland)
- Note: Hetzner does not support size downgrades
Use AWS when:
- You need global reach (many regions worldwide)
- You need size-downgrade flexibility
- You're already in the AWS ecosystem
Use Azure when:
- You need Microsoft cloud infrastructure
- You need size-downgrade flexibility
- You need specific Azure regions (e.g.,
germanywestcentral)
Available Regions
# See all regions for a provider
elestio sizes --provider netcup
elestio sizes --provider hetzner
elestio sizes --provider aws
elestio sizes --provider azure
Common regions
Netcup:
| Region | Location |
|---|---|
nbg |
Nuremberg, Germany (EU) |
mns |
Manassas, Virginia, USA |
Hetzner:
| Region | Location |
|---|---|
fsn1 |
Falkenstein, Germany |
nbg1 |
Nuremberg, Germany |
hel1 |
Helsinki, Finland |
ash |
Ashburn, Virginia, USA |
AWS: us-east-1, us-west-2, eu-west-1, eu-central-1, ap-southeast-1, ap-northeast-1, and more.
Specifying a Provider at Deploy Time
elestio deploy postgresql \
--project 112 \
--name my-db \
--provider hetzner \
--region fsn1 \
--size LARGE-4C-8G
Size Downgrade Warning
Attempting to downgrade on an unsupported provider (Hetzner, GCP) can permanently block the service and require Elestio support intervention. The CLI will automatically refuse downgrade requests on unsupported providers.
Only these providers support downgrading:
- Netcup
- AWS
- Azure
- Scaleway
Support Tiers
Available on all providers:
| Tier | Monthly Cost | Response Time | Channel |
|---|---|---|---|
level1 |
Included | 48 hours | |
level2 |
+$50/service/mo | 24 hours | Priority email |
level3 |
+$200/service/mo | 4 hours | Dedicated engineer |
elestio deploy postgresql --project 112 --support level2