Why did the payment fail when I was attempting to add credits?
ToEncountering difficulties with payment failures while attempting to add credits? Fear not, as we've outlined a comprehensive guide to help you address thisthe issue, kindly follow these steps:issue:
Resolving Payment Failures: A Step-by-Step Guide
If you've been experiencing recurring payment failures during your credit addition process, here's what you need to do:
1. Verify Card Details:
Ensure the accurate entryinput of your card number, expiry date, and CVV/CVC/CSC during the payment process.
2. VerifyInternational ifPayments Check:
Confirm whether your card permitsallows international payments.payments, as this could be a potential reason for the payment failure.
3. ConfirmAccount Compatibility:
Check that your account supports e-commerce transactions and ensure that the set limits are appropriate.appropriate for a seamless payment process.
Possible Reasons for Payment Failure:
If thesethe aforementioned conditions are met,met and you're still facing issues, consider the following potential reasons for payment failure:reasons:
1. TheUnsupported Card:
It's possible that the card you're using may not be supported.supported for the transaction.
2. ThereInsufficient mightFunds:
3. Bank Declined Payment:
The bank may have declined the card payment.payment for security or other reasons.
For a more accurate understanding of the specific reason behind the payment failure, we recommend reaching out to Elestio's support.
Our dedicated support team will provide precise information onto help you successfully resolve the exactissue reasonand get back to enjoying our services hassle-free. Feel free to contact us for theany failure,assistance pleaseyou contactmay Elestio's support.need!