Service Support Plans
Weelestio offeroffers 3 supportlevels plans. Standardof supportsupport.
Our Level 1 Support plan is included for free with all servicesdeployed deployed.
Levels
Premiumand or Enterprise plans3 are recommended for important workloads where you need a garanteedgauranteed response time, longer backup retention and priority support through multiple support channels.
It'Please note it's only possible to change theyour support plan onceone time per month.
Support plans are billed per hour like all other services.