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Troubleshooting & Error Reference

Elestio CLI & Skill

Error Reference Table Error message Cause Solution Not configured No credentials stored Run elestio login --email X --token Y Authentication failed Wrong credentials or expired token Regenerate token at dash.elest.io/account/security...

Hetzner Price Change Notice - Effective April 1st

Announcement

Hetzner is increasing its infrastructure pricing starting April 1st 2026. This affects all VM plans and volumes across all regions. All existing and new servers on Hetzner will be billed at the new rates from that date. VM Pricing Changes Region Europe Pla...

Netcup Price Change Notice - Effective April 1st

Announcement

Netcup is increasing its infrastructure pricing starting April 1st 2026. This affects all VM plans across all regions. All existing and new servers on Netcup will be billed at the new rates from that date. VM Pricing Changes  Region Europe Plan Name Curren...

How to Enable Root Login on Your VM (BYOVM)

Frequently Asked Questions

Elestio’s BYOVM (Bring Your Own VM) workflow requires direct root-level SSH access to the target host. Many cloud providers disable or restrict root login by default; this document outlines how to safely re-enable it while maintaining a strong security posture...

Custom domain and automated encryption (SSL/TLS)

Security

Prerequisites If the firewall is enabled on your service, ensure that port 80 is open. This is required for SSL certificate creation and renewal. Accessing the Configuration Go to the Overview tab of your service dashboard. Locate the Custom Domain Names ...

PTR Record Configuration

Security

Accessing the Configuration Go to the Overview tab of your service dashboard. Locate the Manage PTR Record section. Click Manage PTR Record Steps Enter your domain (pre-filled if an existing PTR or CNAME is available). Create the following DNS recor...

Disable or Enable Webhook Trigger for CI/CD Pipelines

CI/CD Pipelines

Elestio CI/CD pipelines can automatically trigger a deployment when new commits are pushed to your Git repository. This is handled through a webhook integration. You now have full control over this behavior directly from the Elestio dashboard. You can tempor...