Subcontractors & Sub-processors
A sub-processor is a third-party data processor engaged by Elestio who has or potentially will have access to or process Protected Data. Elestio engages different types of sub-processors to perform various functions as explained below.
Elestio Infrastructure
| Entity | Purpose |
|---|---|
| Amazon Web Services | Elestio management services DNS, Disaster Recover, and Backups. Ireland (Europe) Elestio management services Elestio Dashboard, Elestio API, Monitoring, Audit Logs. Ireland (Europe) |
| Hetzner Cloud | Backups, Monitoring, Audit Logs. Germany (Europe) |
| Cloudflare | CDN, WAF |
| Openrouter.ai | Used only for the optional "AI DevOps" feature |
| Microsoft Teams | Internal operational messaging |
| Microsoft Outlook | Email delivery service |
| Google Analytics | Customer Analytics |
| PostHog | Customer Analytics |
| Stripe | Payment processor |
Customer Data
Customer Data will stay in the region selected by the Customer but will be copied for backup purposes in another data center within the same region. Subcontractors don't have logical access to data.
| Entity | Purpose |
|---|---|
| Amazon Web Services | Infrastructure, Email delivery service |
| Microsoft Azure | Customer deployment target |
| Digital Ocean | Customer deployment target |
| Hetzner Cloud | Customer deployment target |
| Linode | Customer deployment target |
| Vultr | Customer deployment target |
| Scaleway | Customer deployment target |
| NetCup | Customer deployment target |
| T Cloud Public | Customer deployment target |
| BorgBase | Customer backups (encrypted) |
| MX Route | Deployment Email delivery service |