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Subcontractors & Sub-processors

A sub-processor is a third-party data processor engaged by Elestio who has or potentially will have access to or process Protected Data. Elestio engages different types of sub-processors to perform various functions as explained below

Elestio Infrastructure

Entity Purpose
Amazon Web Services Elestio management services DNS, Disaster Recover, Backups. Ireland (Europe)
Hetzner Cloud

Elestio management services Elestio Dashboard, Elestio API, Backups, Monitoring, Audit Logs Germany (Europe)

Customer Data 

Customer Data will stay in the region selected by the Customer but will copied for backup purpose in another datacenter within the same region. Subcontractors don’t have logical access to data.

Entity Purpose
Amazon Web Services Infrastructure, Email delivery service
Digital Ocean
Hetzner Cloud
Linode Infrastructure
Vultr Infrastructure
Stripe Infrastructure
Slack  Internal operational messaging
MX Route Email delivery service