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How to Connect

Valkey

Create an account

Getting started

To create a new account, first, go to elestio signup page Securely connect elestio to your existing GitHub, GitLab, or Google accounts using OAuth2. Or sign-up using any valid email address:             MFA is enabl...

How-To Guides

Valkey

Alerts

Services Dashboard

Alerts are enabled by default on all new services. You can enable or completely disable alerts. You can also configure usage limits per resource. The default cycle duration is 1 minute and you can configure a number of cycles above the limit before sending a...

Database Migration

Valkey

Delete a service

Services Dashboard Overview

To delete a service, ensure that termination protection is disabled then click on "Delete service" button in the top bar. There you must type or copy/paste the service name below to confirm the service deletion By default, deleted services will be kept for...

Cluster Management

Valkey

Upgrade support plan

Services Dashboard Overview

From the service overview, click on "Upgrade plan" on the support plan row to change your support plan: There you can switch to any other support plan While it's possible to change support plans, it's important to note this is only possible once every 30...

Create a project

Projects & Teams Projects

Click on Project dropdown and Create new Project 2. Project information - Give a name to your project - Give a description of your project - Give an email where you will receive all the technical information related to plan sizes, performance, and main...

SMTP service

Security

All deployed services include a basic preconfigured SMTP service, useful for sending alerts and notifications from your service. This is free, but comes with a few limitations: You can only send transactional emails. Marketing emails are not permitted. A...

Overview

Billing

All billable resources are attached to a project. At the beginning of each hour, your resources will be billed and the hourly cost will be deducted from the project owner's balance. If your balance reach zero your services will be suspended and you won't be a...

Add credits

Billing

Add money to your elestio balance You can easily add credits to your elestio account from your User Profile.1. Click on the User Icon to access your User Profile in the top left above the Main Navigation menu.2. Select the Add Credits tab.3. Enter the amount ...

Invoices

Billing

Easily view, open or download your invoices in one place via your User Profile.Navigate to your User Profile via the user icon at the top left of the Dashboard above the Main menu.Select the Invoices tabInvoices are generated when you add credits to your accou...

Terms & Conditions

Legal & Compliance

Elest.io is a website owned by ELESTIO LIMITED, a company based in Ireland with its registered office at 66 Fitzwilliam Square, Dublin 2 D02 AT27, Company Registration Number 755058. We provide our users with access to certain tools that allow them to deploy ...

Privacy policies

Legal & Compliance

Elestio (“Elestio” / “We”) is aware that users of Elest.io and its related applications (“Users” / “You”) value their privacy. The purpose of this Privacy Statement is to provide You with relevant information regarding the use and disclosure of personal inform...

Service Support Plans

Services Dashboard Overview

Elestio offers 3 levels of support.Our Level 1 Support plan is included for free with all deployed services.Levels 2 and 3 are recommended for important workloads where you need a guaranteed response time, longer backup retention, and priority support through ...

Manage SSH Keys

Security

From the Dashboard, navigate to the Security tab and select the Show Options button to Manage SSH Keys.From here, you can add or remove SSH keys allowed on the server.Add an SSH keyClick on the Add key. Simply give your key a title and save!Deleting an SSH key...

Per project details

Billing

To view a project's billing details, select Billing from the left menu, where you'll find a recap and details of all billable items.