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This error will appear when adding AWS Access and Secret Credentials keys if your keys do not have AmazonEC2FullAccess access permission on your AWS account. In order to use these keys, please try to grant permission on your AWS account. To find out more a...

To create your AWS Access and Secret Key, follow these steps. Step 1:- Use your AWS account ID or account alias, your IAM user name, and your password to sign in to the IAM console Step 2:- In the navigation bar on the upper right, choose your user name, a...

To create your bucket for backups, follow these steps. Step 1:- Use your AWS account ID or account alias, your IAM user name, and your password to sign in to the IAM console Step 2:- Search for S3 in the Services section of the navigation menu on the top l...

By default, new instances are automatically configured to delete log files on a daily basis. However, if your virtual machine (VM) does not have these files at /opt/maintenance-daily.sh or if you have deleted them, you can easily configure the deletion proces...

If you desire to transfer your domain to Elestio, here is a comprehensive, step-by-step guide that will enable you to successfully migrate your domains to Elestio while effortlessly continuing to develop your online presence. Before initiating the domain tran...

Great brand names are like magnets that people gravitate towards. Try https://elest.io/domains domains to get your business's unique brand identity. In today's fast-paced digital world, establishing a strong online presence is crucial for businesses, indi...

If you see the following error when listing, restoring, or taking manual backups for your Borg remote backups. Failed to create/acquire the lock /root/.cache/borg/f80e5dfd25cb9/lock.exclusive (timeout). You may simply solve it by following the instructions b...

If you see the following error related to the Borg cache when listing, restoring, or taking manual backups for your Borg remote backups. Local Exception Traceback (most recent call last): File "/usr/lib/python3/dist-packages/borg/archiver.py", line 5089, ...

It is always best to renew a domain name before it expires so there is no interruption in service and there is no risk of losing ownership of the domain name. You can renew a domain for a minimum of 1 year and up to a maximum of 10 (you cannot exceed 10 yea...

Nameservers are the first thing domain names look to when they need to know where the content of a site is located. Nameservers dictate the DNS, which means you have to set up the DNS records with your nameserver provider. If you use elestio nameservers, th...

The domain lock is an added layer of security to guard against unauthorized domain transfers. You can lock or unlock your domain by following the instructions below: Step 1: Navigate to the Domains page from the left sidebar. Step 2: Select your domain f...

If your service was suspended due to lack of credits and now it is still inactive even after adding the funds to your elestio account then please follow the below steps to active the inactive services. If termination protection is enabled on your servic...

Current Status: Resolved @ 2023-11-04, 07:11 Resolution: Google unflagged our domain in less than 24h in response to our appeal   Date of incident: 2023-11-03, 13:22 Dear Valued Customers, We want to inform you about an incident that has recently affected...

Automatic Minor OS Updates: Minor operating system updates are automatically performed every Sunday by default. (Note: This setting can be modified or disabled in the service settings.) Major OS Updates: For major updates, utilize our clone featur...

Encountering difficulties with payment failures while attempting to add credits? Fear not, as we've outlined a comprehensive guide to help you address the issue: Resolving Payment Failures: A Step-by-Step Guide If you've been experiencing payment failures wh...

Are you looking to transfer project ownership or service billing to another user's account? While our direct project owner transfer feature is in the pipeline, there's a workaround available for you to accomplish this task. Presently, we operate on a global a...