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Add money to your elestio balance You can easily add credits to your elestio account from your User Profile.1. Click on the User Icon to access your User Profile in the top left above the Main Navigation menu.2. Select the Add Credits tab.3. Enter the amount ...

Easily view, open or download your invoices in one place via your User Profile.Navigate to your User Profile via the user icon at the top left of the Dashboard above the Main menu.Select the Invoices tabInvoices are generated when you add credits to your accou...

Elest.io is a website owned by ELESTIO LIMITED, a company based in Ireland with its registered office at 66 Fitzwilliam Square, Dublin 2 D02 AT27, Company Registration Number 755058. We provide our users with access to certain tools that allow them to deploy ...

Elestio (“Elestio” / “We”) is aware that users of Elest.io and its related applications (“Users” / “You”) value their privacy. The purpose of this Privacy Statement is to provide You with relevant information regarding the use and disclosure of personal inform...

Elestio offers 3 levels of support.Our Level 1 Support plan is included for free with all deployed services.Levels 2 and 3 are recommended for important workloads where you need a guaranteed response time, longer backup retention, and priority support through ...

From the Dashboard, navigate to the Security tab and select the Show Options button to Manage SSH Keys.From here, you can add or remove SSH keys allowed on the server.Add an SSH keyClick on the Add key. Simply give your key a title and save!Deleting an SSH key...

To view a project's billing details, select Billing from the left menu, where you'll find a recap and details of all billable items.

Never worry about your elestio account balance running out or being too low anymore by using our auto refill option to automatically top it up.To Enable auto-refill. Select the Account tab from the left sidebar menu. Select the Payment Options tab. Toggle...

If you can’t afford for your database to be down for even a few minutes, a Multi-Master cluster is a great option to ensure high availability. A multi-master scenario means that one node can be taken offline (e.g. for maintenance or upgrade purposes) without ...

If you can’t afford for your database to be down for even a few minutes, you need a Multi-Master cluster to ensure high availability. This means that one node can be taken offline (e.g. for maintenance or upgrade purposes) without impacting availability, as th...

External backups are stored in your S3 bucket, so you own your backups directly. Elestio's external backup service is compatible with AWS S3 and any S3-compatible provider. To enable external backups from the service dashboard click on the Backups tab, then c...

From the service overview, you can open live logs with the "View app logs" button You can change the .env & docker-compose.yml configuration if you click on "Update config" button If you click on "Update Config" you will be able to edit the configuration...

You can deploy an Elestio service on your own AWS account with BYOVM To do it, you will need to create a VM on AWS EC2, first connect to AWS EC2 dashboard:  https://console.aws.amazon.com/ec2/v2/home#Instances:instanceState=running There click on "Lau...

You can deploy an Elestio service on your own AWS account with BYOVM   To do it, you will need to create a VM on AWS EC2, first connect to AWS EC2 dashboard:  https://console.aws.amazon.com/ec2/v2/home#Instances:instanceState=running There click on "La...

Load balancers are essential to achieve High Availability (HA) and horizontal scalability.  Most load balancers from cloud providers are limited to balance traffic only inside network of the cloud provider, also to get SSL termination for your custom domains ...

To create a new load balancer, go to the dashboard and click on Load Balancer on the left side https://dash.elest.io/default/Elestio-services/load-balancer There, select your cloud provider (or BYOVM) then select your preferred region. Then select one o...

Once your load balancer is deployed, you will be able to edit its configuration at any time from the UI After making changes to your configuration (targets, forwarding rules, advanced configuration), click on the "Apply changes" button, this should take 5-1...

Elestio is an API first company, everything we do is through API's. Everything we do on our dashboard can be done through our API. We have created an OpenAPI 3 definition with swagger. Open the Elestio API documentation

After cloning a service, you will have a new option visible in the service overview: Resync From the service overview, click on "Resync" button to resynchronize your cloned service from the orgin. After a confirmation, the process will start and will do: C...

Subcontractors & Sub-processors A sub-processor is a third-party data processor engaged by Elestio who has or potentially will have access to or process Protected Data. Elestio engages different types of sub-processors to perform various functions as explaine...