Understanding Elestio's Pricing Model

Elestio offers a flexible cloud hosting platform that allows you to deploy and manage applications with ease. Unlike traditional cloud providers, Elestio's pricing is based on an hourly billing system with prepaid credits, providing transparency and control over your expenses.

1. Hourly Billing with Prepaid Credits

Elestio operates on an hourly billing model, meaning you are charged for every hour a service exists on your account.

Billing continues until deletion – shutting down or powering off a service does not stop billing.
Prepaid credits – You must add prepaid credits to your account. The hourly costs are automatically deducted.
Service plan determines cost – Pricing is fixed by the plan and does not depend on usage, traffic, or resource consumption.

Perfect! Here’s the updated Service Plans and Pricing section with the Netcup pricing included:

2. Service Plans and Pricing

Elestio offers a variety of service plans to cater to different workloads. Each plan specifies the number of CPUs, RAM, storage, and the associated hourly cost.

Netcup Plans (Hourly & Monthly Approximate Cost)

Plan	CPUs	RAM	Storage	Hourly Cost	Monthly Cost*
NC-MEDIUM-2C-4G	2	4 GB	60 GB	$0.019	$14
NC-LARGE-4C-8G	4	8 GB	100 GB	$0.036	$26
NC-XLARGE-8C-16G	8	16 GB	200 GB	$0.067	$49
NC-2XLARGE-16C-32G	16	32 GB	400 GB	$0.136	$99
NC-3XLARGE-16C-64G	16	64 GB	600 GB	$0.204	$149

*Monthly cost is an approximation assuming continuous usage.

Note: Pricing is fixed per plan and does not depend on traffic, CPU usage, or number of users.

3. Support Plans

Support plans are also charged hourly and can change once a month.

Support Levels: Level 1 (Free), Level 2 ($50/service/month), Level 3 ($200/service/month).
Minimum Period for Level 2 & 3:
- For Level 2 and Level 3 support plans, you must keep your service for at least two weeks.
- If you delete a service before the two-week period, you will be charged a penalty:
  - Level 2: $24
  - Level 3: $100
Support plans provide features such as service support, automated backups, uptime guarantees, and priority assistance.

4. Billing Continuity

Hourly billing continues regardless of service power state.
Deleting a service is the only way to stop charges.
Partial hours are billed as full hours, ensuring predictable costs.

5. Cost Management Tips

Choose the right service plan – avoid over-provisioning.
Track prepaid credits – refill before running out.
Delete unused services – to stop hourly charges.
Plan support subscriptions – consider the minimum two-week period for Level 2 and 3 plans.

6. Conclusion

Elestio’s pricing model provides flexibility, predictability, and control. By understanding hourly billing, prepaid credits, service plans, and support plan rules, you can manage your cloud resources efficiently and avoid unexpected charges.

For detailed pricing and plans, visit the Elestio Pricing Page.