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Subcontractors

Legal & Compliance

Subcontractors & Sub-processors A sub-processor is a third-party data processor engaged by Elest...

Updated 21 hours ago by Joseph Benguira

How can project ownership or service billing be transferred to another user's account?

Frequently Asked Questions

Are you looking to transfer project ownership or service billing to another user's account? While...

Updated 2 weeks ago by Amit Shukla

Custom domain and automated encryption (SSL/TLS)

Security

If you have activated the firewall on your service ensure port 80 is open or else certificate cre...

Updated 2 weeks ago by Amit Shukla

Service Support Plans

Services Dashboard Overview

Elestio offers 3 levels of support.Our Level 1 Support plan is included for free with all deploye...

Updated 2 months ago by Amit Shukla

Elestio Data Processing Agreement

Legal & Compliance

Last Modified: December 21, 2022 1. Background This Data Processing Agreement (‘’DPA’’) is atta...

Updated 2 months ago by Joseph Benguira

Terms & Conditions

Legal & Compliance

Elest.io is a website owned by ELESTIO LIMITED, a company based in Ireland with its registered of...

Updated 2 months ago by Joseph Benguira

Create a project

Projects & Teams Projects

Click on Project dropdown and Create new Project 2. Project information - Give a name to yo...

Updated 3 months ago by Joseph Benguira

Can my software services communicate between different cloud providers safely?

Frequently Asked Questions

Every Elestio project establishes a unique and secure encrypted virtual network, allowing service...

Updated 3 months ago by Amit Shukla

How to Transfer your Domains from GoDaddy /others to elestio

Domains

If you desire to transfer your domain to Elestio, here is a comprehensive, step-by-step guide tha...

Updated 3 months ago by Amit Shukla

Why did the payment fail when I was attempting to add credits?

Frequently Asked Questions

Encountering difficulties with payment failures while attempting to add credits? Fear not, as we'...

Updated 4 months ago by Amit Shukla

How are operating system(OS) upgrades managed?

Frequently Asked Questions

Automatic Minor OS Updates: Minor operating system updates are automatically performed eve...

Updated 4 months ago by Amit Shukla

Create a new service with Bring your own AWS Account (BYOAWS)

Getting started

 To create a new service, first, open Elestio Dashboard, then go to services from the left sideba...

Updated 4 months ago by Amit Shukla

What is Elestio?

Getting started

Elestio is the simplest way to run Open Source Software. Deploy any one of over 275+ supported o...

Updated 4 months ago by Amit Shukla

Create a new service

Getting started

1. To create a new service, first open Elestio Dashboard Use the category tabs to filter the...

Updated 4 months ago by Amit Shukla

Migrate Mastodon server to Elestio

Migrations

This migration document focuses on the migration of the applications supported by Elestio. Find t...

Updated 4 months ago by Amit Shukla

Migrate Superset to Elestio

Migrations

This migration document focuses on the migration of the applications supported by Elestio. Find t...

Updated 4 months ago by Amit Shukla

Automated External Backups (S3)

Backups

External backups are stored in your S3 bucket, so you own your backups directly. Elestio's extern...

Updated 4 months ago by Amit Shukla

Overview

Backups

A robust backup strategy is fundamental to keeping data safe. By default, Elest.io automates a 3...

Updated 4 months ago by Amit Shukla

Automated VM Snapshots

Backups

VM snapshots are made using the provider's snapshot API and are stored in the same region where y...

Updated 4 months ago by Amit Shukla

Manual Local backups

Backups

Local backups are useful if you need to take a quick backup of a small dataset locally and want t...

Updated 4 months ago by Amit Shukla